What happens if I can’t pick up my share?

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If you won’t be able to pick up your share at your regular pick-up location (vacation? long weekend? appointment?), you can switch to a different location for that week, as long as we have enough notice from you and enough truck capacity at that pick-up location. You can have up to 3 pick-up location switches per season.

Want to make a one-time pick-up location switch? Here’s what you need to do:

  • Notify us by e-mail at least 3 business days before your regular pick-up day, or 3 business days before the pick-up day you’d like to switch to, whichever is earlier.  Let us know the primary shareholder’s name, and the date and pick-up location where you’d like to pick up.
  • We will respond to your e-mail, letting you know if we have space at that pick-up location on that day.
  • Once we let you know that your pick-up switch is arranged, just show up at the new pick-up location during the designated time, and give your name to the pick-up staff. They will orient you to the new location and answer any questions you may have.

If you are unable to pick up your CSA share, you may have a friend or family member pick up your share; just have them say that they are picking it up for you. If you are unable to get someone else to pick up your share, we cannot keep the shares past the distribution time, and will donate the produce to our hunger relief partners. Check out our hunger relief partners.